Customer Relationship Management (CRM)

All-round assistance for your customers and prospective customers. Additional criteria were added to further improve management of prospective customers and customers.

Relevant information regarding prospective customers and customers are represented in abas Business Software. These constitute sales potentials, so-called opportunities. According to valuation of the sales project, your sales representative can indicate the probability of an order being accepted. Sales activities can further specify and consolidate your opportunities. If you already have an exact knowledge of the required products and quantities, abas Business Software pricing becomes effective. Based on a sales opportunity, automatic quotations can be generated.

Using the new infosystem "Opportunities overview", a complete overview of all your sales projects is provided. These can be sorted according to opportunity or date and can be represented graphically, or you can initiate creation of a quotation. This completes your sales circle. You can forward tasks to your employees, create activity notes for customers and prospective customers and classify them according to certain criteria. Your business correspondence is archived with an optional document administration. This ensures fast access to all information regarding your customers and prospective customers. Moreover, a calendar which is integrated in the abas Portal can be used and included in the sales process.

Screenshot CRM
Screenshot CRM

Would you like further information? Feel free to request our information material or simply just contact us.